Personally Identifiable Information Collection and Use
Close.By will not sell, share, rent or otherwise provide Personally Identifiable Information to others, nor will Close.By retain or use the information in ways or for reasons that differ from those set forth in this document. Note: Users of the Close.By Service may choose to remain anonymous and provide no Personally Identifiable Information. The Service provides many useful benefits without the need for any personal information whatsoever.
In order to receive the Close.By newsletter, as well as offer and announcement emails, users must first submit an email address. The contact information provided will be used only to inform you about offers, announcements, updates and services from Close.By or our participating business partners for which you have expressed interest on the customer preference page on the app, through the channel (email or phone alerts) that you selected when you provided info to us.
Emails you send to Close.By
Non-Personally Identifiable Information Collection
Close.By is most valuable if it knows that you are near one of its business partners. Close.By uses GPS along with low-powered beacons (smaller than the size of a deck of cards), which are scattered in various locations in each of our towns and cities, wherever the Close.By Service is available. The Close.By beacons broadcast (via bluetooth) signals that your phone and the Close.By app on your phone can take advantage of to understand more precisely where you are, if and only if you have given location access permission to the Close.By app. Some capabilities will be available solely through your phone’s GPS and the Location Access permission you have provided to Close.By. Additional services – such as specific offers from our business partners – may be available only if you have turned on the Bluetooth feature of your phone, which allows your phone to know when you are near a Beacon. Close.By then takes this information and based on your proximity to a given beacon, the Service might trigger a push notification to your phone/device. You may choose to receive these offers from certain pre-defined categories of businesses, or from none at all; those choices can be selected on the preferences menu. In addition, Close.By makes every effort to limit the intrusiveness of these push notifications by limiting the hours and frequency with which they are sent to any individual phone.
Close.By apps transmit data to Close.By regarding whether a customer is in close proximity to a beacon, or in a specific location via GPS. It also is aware of how long the customer remains at this physical location and if they returned. Beacons and GPS are anonymous, and are not tracking your phone. In fact, in a manner of speaking, your phone is tracking them, and only with your permission and only if you have provided Close.By location access (for GPS) and Bluetooth is turned on (for Beacons).
Disclosure of Aggregate Inforamation
Close.By may provide Aggregate Information to third parties. For example, we might inform third parties regarding the number of users of our Service and the activities they conduct while on our site. We might also inform a company that “30% of our users live east of the Mississippi River.” Depending on the circumstances, we may or may not charge third parties for this Aggregate Information. We require parties with whom we share Aggregate Information to agree that they will not attempt to make this information personally identifiable, such as by combining it with other databases.
Communication PolicyClose.By may contact you via email or phone alert, entirely as you desire, regarding Service updates or business partner announcements. You may remove yourself from future contact simply by clicking a link that will be provided at the bottom of every email, or going to your preference settings within the app and updating them.
Close.By also facilitates communication to app holders from local businesses. This will typically be an offer which the businesses generate themselves via their Close.By administrator account. To receive these, you must first permit this communication, by providing your email address in your preferences settings. Close.By allows you to limit these communications by setting preferences regarding the categories of offers, their frequency and their mode of delivery. Close.By is in no way responsible for the content of the message or any details whatsoever contained in any offers,or the fulfillment of those offers. For example, we would not be responsible if the movie you received a discount offer for via an email from Close.By for was sold out when you wished to attend, or if the offer had expired before you tried to redeem it.
Updates and Inquiries
Personally Identifiable Information